Refund Policy

Last Updated: 2026

We want you to be satisfied with your purchase. This Refund Policy explains how returns, refunds, and related processes are handled.

1. Order Cancellation

• Orders can be canceled before they are shipped at no cost.
• Once an order has shipped, it cannot be canceled.
• If an order is already in transit, customers must refuse delivery to initiate a return.

2. Returns

• Returns are accepted within a limited return window after delivery.
• Items must be returned in like-new condition.
• All original packaging is required for returns.
• Large items must be fully disassembled and securely repackaged before return.

3. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or damaged upon arrival.

4. Restocking Fee

• A restocking fee (commonly 15%) may apply to returned products.
• This fee covers inspection, repackaging, and resale preparation.

5. Refund Calculation

Refunds may be adjusted based on the following:

• Original purchase price
• Outbound and return shipping costs
• Restocking fees
• Cost of replacement parts for damaged items

6. Refund Processing

• Refunds are issued to the original payment method.
• Processing begins after returned items are received and inspected.

7. Damaged or Defective Items

If your product arrives damaged or defective, contact customer support immediately. Most issues can be resolved without requiring a full return.

8. Important Notes

• Products must be returned in original packaging.
• Failure to properly package returns may reduce refund amounts.
• We reserve the right to assess condition before issuing refunds.

9. Non-Retail Purchases

This policy applies only to purchases made directly from our website. Products purchased through third-party retailers must follow their respective return policies.

10. Contact Us

If you have questions about refunds or returns, please contact our support team for assistance.